June 25, 2025

Safeguarding patient data in Remote Care Management

Healthcare organizations are facing growing cybersecurity risks and compliance demands. As remote care management programs evolve, choosing a partner who understands HIPAA, data security, and patient safety is essential. Learn how Medsien builds protection into every part of your remote care experience.
Safeguarding patient data in Remote Care Management

The rising threat of data breaches in healthcare

In 2022, the U.S. Department of Health and Human Services (HHS) reported a significant increase in data breaches within the healthcare sector. Notably, hacking incidents accounted for 77% of reported breaches, underscoring the vulnerability of electronic protected health information (ePHI)2.

These breaches not only compromise patient privacy but also expose healthcare organizations to legal and financial repercussions. The Health Insurance Portability and Accountability Act (HIPAA) mandates stringent safeguards to protect ePHI, and non-compliance can result in substantial penalties1.

Understanding HIPAA compliance requirements

HIPAA outlines specific rules to ensure the confidentiality, integrity, and availability of ePHI1

  • (H3) Privacy Rule: Establishes standards for the protection of individuals' medical records and other personal health information3.

  • (H3) Security Rule: Specifies administrative, physical, and technical safeguards to ensure the security of ePHI.

  • (H3) Breach Notification Rule: Requires covered entities to notify affected individuals, HHS, and, in some cases, the media of a breach of unsecured ePHI2.

Compliance with these rules is not optional; it's a legal obligation that protects both patients and healthcare providers.

The role of Remote Care Management in data security

Remote care management programs, while enhancing patient engagement and care coordination, introduce new challenges in maintaining data security. The integration of various technologies and platforms increases the risk of data breaches if not properly managed.

A comprehensive remote care management solution should include:

  • (H3) Secure EHR integration: Ensures seamless and secure access to patient data across platforms4.
    (H3) Automated workflow: Reduces manual data handling, minimizing the risk of human error.
  • (H3) Regular compliance audits: Identify and address potential vulnerabilities proactively.
  • (H3) Staff training: Educates employees on best practices for data security and HIPAA compliance.

Medsien's commitment to data security and compliance

At Medsien, we prioritize the security of patient data in all our remote care management solutions. Our approach includes:

  • (H3) All in one platform: Eliminates version mismatches and improves data consistency
  • (H3) Read-Only EHR access: Prevents unauthorized alterations to patient records. 
  • (H3) Automated time stamps: Provide accurate records of data access and modifications.
  • (H3) Third-party HIPAA assessments: Regular evaluations to ensure ongoing compliance.
  • (H3) Cyber liability insurance: Offers additional protection against potential data breaches. 

Our integrated platform eliminates the need for manual data sharing, reducing the risk of breaches and ensuring that patient information remains secure.

Healthcare professional reviewing secure remote care program through Medsien’s compliant EHR integrated software

Navigating regulatory guidance and industry warnings

In July 2023, the Federal Trade Commission (FTC) and the HHS issued warnings to healthcare providers about the risks associated with online tracking technologies. These tools, often embedded in websites and mobile apps, can inadvertently disclose sensitive health information to third parties5.

Healthcare organizations must exercise caution when implementing such technologies, ensuring they do not compromise patient privacy or violate HIPAA regulations.

Prioritizing patient data security

As the healthcare industry continues to evolve, embracing digital solutions and remote care management, the importance of data security and HIPAA compliance cannot be overstated.

By implementing robust safeguards and partnering with trusted providers like Medsien, healthcare organizations can protect patient information and maintain compliance in an increasingly complex regulatory landscape.

Ready to elevate your remote care management with a secure, scalable, and fully HIPAA-compliant solution?

Schedule a Demo with Medsien today and see how we make data protection and patient care work together flawlessly.

Take the next step toward better care
Schedule a demo

More from our blog

The latest industry news, interviews, technologies, and resources.
Beyond the basics: What makes Remote Care Management truly work
Beyond the basics: What makes Remote Care Management truly work
Remote care management success starts with EHR integration, but it does not stop there. To deliver truly connected, scalable, and personalized patient care, healthcare organizations need more than access to data. They need the right technology, expert staffing, and a strategic partner.
Making Remote Care more human in a digital world
Making Remote Care more human in a digital world
Healthcare is evolving quickly. Technology helps providers become more efficient and organized, but it should never replace the human connection at the heart of care. As remote care continues to grow, it is more important than ever to create personal relationships between patients and providers. A truly successful remote care program blends automation with compassion, offering a balance that improves both outcomes and satisfaction.
How Remote Care Management helps seniors feel less lonely and healthier
How Remote Care Management helps seniors feel less lonely and healthier
Loneliness is a serious epidemic and major public health problem impacting individuals and communities in the United States and around the globe.
Braving the Wilderness: Solving the rural healthcare crisis with Remote Care Management
Braving the Wilderness: Solving the rural healthcare crisis with Remote Care Management
The shortage of healthcare providers in rural America is reaching a critical point. With limited access to primary and specialty care, particularly for Medicare beneficiaries, the demand for innovative healthcare delivery models is urgent. Remote Care Management (RCM) is a vital solution bridging the care gap for aging populations in underserved areas.
Medsien

Reimagine remote care management

Join our robust and rapidly growing community of leading organizations