We are bringing the best of both worlds to care management

the best of

By empowering our care team with innovative technology, Medsien combines efficiency and empathy for bigger operational impact and better patient care.

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Wellness Visits

Our hybrid, hands-on approach

Advanced software meets scalable staffing with Medsien’s comprehensive solutions designed with your practice in mind.

Medsien Technology

Count on our
technology

If you’re struggling to provide quality patient care with disconnected systems and outdated tools, Medsien offers the most advanced, automated platform to power up your practice.

Care Team

Stay connected with
our care team

It’s challenging to foster a first-class environment without added help. Medsien ditches the call center model with dedicated, certified staff who serve as an extension of your practice.

We prioritize compassionate and quality care

Medsien's personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting your office.

Personalized care driven by individual doctors' preferences
Dramatically reduce administrative burden so you can focus on putting patients first
Expand the reach of your practice to help patients wherever they are
Medsien Care Team

Unleash the power of technology for exceptional care management success

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Scale with automation

Streamline your entire operations with automated tracking, reporting, and billing.

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Secure your success

Medsien maintains a real-time audit trail of all patient interactions via automated time tracking, recorded calls, and detailed logs.

Implement
remote care programs
in as little as one week

profitable

scalable

secure

simple

efficient

Achieve the perfect balance

You shouldn’t have to choose between taking on the entire burden of care management or outsourcing it completely to an unvetted vendor. With Medsien, you can have remarkable remote care without the hassle.

Why should we hire someone else to do this?

The challenges of successful in-house Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
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Cutting-edge, efficient, effective, and streamlined. Great people to work with, seamless implementation, and if you're looking to outsource CCM, RPM, etc. I can't think of a better company.
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Medsien client in family medicine

19
M+
Care procedures performed
487
K
Phone calls and counting
95
%
Patient retention
98
%
Reimbursed claims
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Medsien’s managed services

With Medsien, you can successfully manage remote care programs at every stage—without any of the heavy lifting.

Implementation and onboarding

Medsien seamlessly integrates with leading EHR systems, so you can go live in days with no upfront investment. Every client is assigned a dedicated account management team to train all users and ensure a smooth onboarding.

Patient eligibility and enrollment

Once you’re up and running with Medsien, you can use the platform to intelligently identify patients to maximize coverage, walk them through the enrollment process with minimal work, and set up remote patient monitoring devices in record time.

Personalized care coordination

Both patients and providers benefit from 1:1 support with Medsien’s care partners who check in monthly, conveniently via phone call, text, or mobile app. This hands-on approach is proven to reduce patient churn and dramatically increase engagement.

Ongoing activity automation

Medsien’s platform automatically tracks and logs all the activities performed by our care team and generates detailed reports directly in your EHR system. And at the end of every month, Medsien creates and processes claims with appropriate codes so billing is a breeze.

Program performance and partnership

Medsien’s isn’t a set-it-and-forget-it vendor, because your patient experience is our top priority. We’re a trusted partner that regularly collaborates with your team so our solutions are specifically designed for your practice -- that is why every Medsien client works with a dedicated account manager and support team.

Schedule a demo

Contact us to see Medsien in action and learn how your organization can reimagine remote care management.

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Blog and resources

The latest news, technologies, and resources from our team.

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A turnkey remote care management solution in just 5 days? It’s true!
A turnkey remote care management solution in just 5 days? It’s true!
Our EHR integration ecosystem ensures that each client’s customized system and dashboard keep data centralized and protected, and nothing is ever shared or reported manually. Many other remote care management companies ask clients to create user access so the company can do the work and create these programs. This is very risky and creates a highly insecure data situation. At Medsien we never request user access for us to access the EHR.
Remote dedicated staffing: What does it mean to be an extension of your practice
Remote dedicated staffing: What does it mean to be an extension of your practice
For most health organizations right now, teams are already understaffed, overworked, and overstressed - and each great new idea or new program or project or innovation that is suggested or required of clinical providers - adds more work for their team
FTC warning - without proper safeguards, electronic sharing of patient data is risky
FTC warning - without proper safeguards, electronic sharing of patient data is risky
“FTC and HHS Warn Hospital Systems and Telehealth Providers about Privacy and Security Risks from Online Tracking Technologies”
How patients can tell when a provider cares about their chronic condition
How patients can tell when a provider cares about their chronic condition
Medical practices today are providing excellent health care to their patients under really challenging circumstances. It is harder and harder for practices sometimes to have sufficient staff, systems and support to do everything they want to do.
The economics of remote care management
The economics of remote care management
Today, scalable remote care management is an essential part of medical practices’ growth, improving health outcomes for patients, increasing satisfaction for providers, reaching and caring for more patients - and is key to staying competitive.
How to scale your remote care program
How to scale your remote care program
‍Remote care management programs use technology to facilitate clinically driven, remote monitoring, care and education of patients and are essential to effective health management - in particular for managing patients with chronic disease.
How to audit proof your remote care management programs
How to audit proof your remote care management programs
No one wants to be audited, but if your practice is audited – you want to be ready. Readiness requires you to have good, accurate data – that’s easily available.
A little less lonely: How remote care management improves the lives of seniors
A little less lonely: How remote care management improves the lives of seniors
Loneliness is a serious epidemic and major public health problem impacting individuals and communities in the United States and around the globe.
Your oxygen mask first: How to battle healthcare burnout
Your oxygen mask first: How to battle healthcare burnout
Clinician burnout is a real threat to the stability of the healthcare system. Staffing shortages are the primary reason – and that has worsened considerably since COVID.
Why the benefits of remote care management implementation outweigh the risks
Why the benefits of remote care management implementation outweigh the risks
Robust remote care management programs help practices provide the highest quality of care resulting in better outcomes and reduced costs.
Re-imagine remote care management: Your roadmap to best-in-class remote care
Re-imagine remote care management: Your roadmap to best-in-class remote care
Medsien’s remote patient monitoring (RPM) programs combine an intelligent software platform with scalable staffing augmentation to create seamless, scalable programs with effortless implementation.
Overview of CPT codes for Medsien related products
Overview of CPT codes for Medsien related products
Medsien offers software and solutions for a suite of services – including CCM, PCM, RPM, RTM, TCM and AWVs. Accurate coding is essential for proper reimbursement.