We are bringing the best of both worlds to care management

the best of

By empowering our care team with innovative technology, Medsien combines efficiency and empathy for bigger operational impact and better patient care.

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Wellness Visits

Our hybrid, hands-on approach

Advanced software meets scalable staffing with Medsien’s comprehensive solutions designed with your practice in mind.

Medsien Technology

Count on our
technology

If you’re struggling to provide quality patient care with disconnected systems and outdated tools, Medsien offers the most advanced, automated platform to power up your practice.

Care Team

Stay connected with
our care team

It’s challenging to foster a first-class environment without added help. Medsien ditches the call center model with dedicated, certified staff who serve as an extension of your practice.

We prioritize compassionate and quality care

Medsien's personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting your office.

Personalized care driven by individual doctors' preferences
Dramatically reduce administrative burden so you can focus on putting patients first
Expand the reach of your practice to help patients wherever they are
Medsien Care Team

Unleash the power of technology for exceptional care management success

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Scale with automation

Streamline your entire operations with automated tracking, reporting, and billing.

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Secure your success

Medsien maintains a real-time audit trail of all patient interactions via automated time tracking, recorded calls, and detailed logs.

Implement
remote care programs
in as little as one week

profitable

scalable

secure

simple

efficient

Achieve the perfect balance

You shouldn’t have to choose between taking on the entire burden of care management or outsourcing it completely to an unvetted vendor. With Medsien, you can have remarkable remote care without the hassle.

Why should we hire someone else to do this?

The challenges of successful in-house Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
Read more
Cutting-edge, efficient, effective, and streamlined. Great people to work with, seamless implementation, and if you're looking to outsource CCM, RPM, etc. I can't think of a better company.
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Medsien client in family medicine

19
M+
Care procedures performed
487
K
Phone calls and counting
95
%
Patient retention
98
%
Reimbursed claims
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Medsien’s managed services

With Medsien, you can successfully manage remote care programs at every stage—without any of the heavy lifting.

Implementation and onboarding

Medsien seamlessly integrates with leading EHR systems, so you can go live in days with no upfront investment. Every client is assigned a dedicated account management team to train all users and ensure a smooth onboarding.

Patient eligibility and enrollment

Once you’re up and running with Medsien, you can use the platform to intelligently identify patients to maximize coverage, walk them through the enrollment process with minimal work, and set up remote patient monitoring devices in record time.

Personalized care coordination

Both patients and providers benefit from 1:1 support with Medsien’s care partners who check in monthly, conveniently via phone call, text, or mobile app. This hands-on approach is proven to reduce patient churn and dramatically increase engagement.

Ongoing activity automation

Medsien’s platform automatically tracks and logs all the activities performed by our care team and generates detailed reports directly in your EHR system. And at the end of every month, Medsien creates and processes claims with appropriate codes so billing is a breeze.

Program performance and partnership

Medsien’s isn’t a set-it-and-forget-it vendor, because your patient experience is our top priority. We’re a trusted partner that regularly collaborates with your team so our solutions are specifically designed for your practice -- that is why every Medsien client works with a dedicated account manager and support team.

Schedule a demo

Contact us to see Medsien in action and learn how your organization can reimagine remote care management.

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Blog and resources

The latest news, technologies, and resources from our team.

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Going beyond EHR integration: Successful remote care management is so much more
Going beyond EHR integration: Successful remote care management is so much more
Having the data integrated is helpful, but does not create any important data flows or streamline any data communication or operations. Remote care management is much more than the EHR.
Don’t be a robot: Adding the personal touch to remote care technology
Don’t be a robot: Adding the personal touch to remote care technology
As advances in health related technologies become more and more integrated into healthcare delivery, it remains essential to still maintain a focus on the patient and the patient experience.
2024 CMS Update Spotlight:  Expansion of RPM and RTM to FQHCs and RHCs
2024 CMS Update Spotlight: Expansion of RPM and RTM to FQHCs and RHCs
On November 2, 2023, CMS released its 2024 Final Physician Fee Schedule on policies related to remote care management. At the time of the release, Medsien provided a full summary of 2024 updates and changes that would impact Medsien clients and programs related to remote care management. Here we offer a bit more information to highlight specific, important changes for Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs).
Overview of CPT codes for Medsien related products
Overview of CPT codes for Medsien related products
Medsien offers software and solutions for a suite of services – including CCM, PCM, RPM, RTM, TCM and AWVs. Accurate coding is essential for proper reimbursement.
2024 Checklist to power up your practice. It’s time to reimagine remote care management
2024 Checklist to power up your practice. It’s time to reimagine remote care management
New year, time for a new approach It’s time to plan for 2024. Are you ready to introduce seamless, scalable remote care management and monitoring into your practice?
CMS 2024 Updates and Changes for Remote Care Services
CMS 2024 Updates and Changes for Remote Care Services
CMS continues to advance the ability of RPM and RTM services to drive revenue and improve the patient care experience. The 2024 Final Rule addresses billing scenarios and requests for clarifications on the appropriate use of these remote monitoring codes, and clarifies CMS’ position on how it interprets certain requirements for these services.
That time when remote care services would have really helped my family
That time when remote care services would have really helped my family
We could not reach her primary care team for days, and could not get anyone to make referrals, advocate or communicate with her doctor. Throughout the entire experience, I kept thinking if the practice had had robust remote patient programs in any way, this would not have been such an awful, dangerous experience - and I would not have felt complete disillusionment with the healthcare system - and the care she was unable to receive.
Underlying issues your Remote Care Programs should eliminate
Underlying issues your Remote Care Programs should eliminate
Remote care allows providers to have a more holistic understanding of patients - without any additional work - even when not seeing them at the office.
A turnkey remote care management solution in just 5 days? It’s true!
A turnkey remote care management solution in just 5 days? It’s true!
Our EHR integration ecosystem ensures that each client’s customized system and dashboard keep data centralized and protected, and nothing is ever shared or reported manually. Many other remote care management companies ask clients to create user access so the company can do the work and create these programs. This is very risky and creates a highly insecure data situation. At Medsien we never request user access for us to access the EHR.
Remote dedicated staffing: What does it mean to be an extension of your practice
Remote dedicated staffing: What does it mean to be an extension of your practice
For most health organizations right now, teams are already understaffed, overworked, and overstressed - and each great new idea or new program or project or innovation that is suggested or required of clinical providers - adds more work for their team
FTC warning - without proper safeguards, electronic sharing of patient data is risky
FTC warning - without proper safeguards, electronic sharing of patient data is risky
“FTC and HHS Warn Hospital Systems and Telehealth Providers about Privacy and Security Risks from Online Tracking Technologies”
How patients can tell when a provider cares about their chronic condition
How patients can tell when a provider cares about their chronic condition
Medical practices today are providing excellent health care to their patients under really challenging circumstances. It is harder and harder for practices sometimes to have sufficient staff, systems and support to do everything they want to do.